Results Oriented Hotel Management

As owners, we understand your priorities. We understand that financial results are what matters most to owners and investors. We stay focused on raising RevPAR, penetration, and flowing the most to your bottom line while maintaining high guest and brand scores and treating each property as if it were our own.

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“Terrapin is extremely nimble and responsive. Their ability to quickly implement new sales strategies while reducing expenses to improve operating margins is extraordinary. And they are able to implement these improvements almost immediately.”

Paul Nussbaum

GOALS & STRATEGY

Terrapin Hospitality’s goal is to consistently deliver a high level of service to exceed the expectations of each guest and provide excellent financial results to owners. This is accomplished by identifying and correcting operational inefficiencies, investing in the development of on-property associates, and effectively managing capital improvements to maximize every dollar and provide a high level of return in a variety of markets and economic cycles.

OUR TEAM

executive

Tony Sherman, CEO at Terrapin Hospitality

Tony Sherman

Chief Executive Officer

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Mardi Ketchum, CFO at Terrapin Hospitality

Mardi Ketchum

Chief Financial Officer

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Shawn Kvernen, COO at Terrapin Hospitality

Shawn Kvernen

Chief Operating Officer

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Lavina Watkins

Chief Human Resources Officer

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sales

operations

business development

sales

Sarah Garcia 

Chief Sales Officer

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operations

Alex Cerda

Senior Vice President, Operations

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business development

Jack Nash

New Business Development

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