Each hotel’s success comes down to its consistency to offer a superior guest experience. We approach each managed hotel in a way that empowers the on-property team members to deliver on this initiative in meaningful ways. Our regional operations and sales leaders offer the support and resources for these properties to make direct impacts on employee *satisfaction/retention* and community engagement.
Going through these extra steps offers our team members a chance to build relationships and give back to the communities that we serve. This has been our focus since our inception in 2003 and it’s been a driving factor in our accelerated growth over the most recent years.