Loading...
Services2022-01-28T19:35:36+00:00

We provide everything needed to create excellent financial results for your properties. Our goal is to make your job easier and take care of every aspect of hotel management, from hiring to guest services to creating financial packages.

OPERATIONS AND MANAGEMENT

We oversee all aspects of every hotel, from hiring and retaining talent to leading them to provide the highest NOI and value.  Regional Vice Presidents are located throughout the country and stay in close contact with general managers and associates to ensure that every property is performing to the highest standards.

Front-and-back of house management and coaching

Terrapin Hospitality possesses decades of combined experience that guide our best practices for front and back-of-house operations.

Accounting and financial reporting

We utilize world-class hotel accounting technology to focus on operating margins and cash flow. Our team is constantly monitoring reporting to manage Accounts Payable, Accounts Receivable, monthly P&Ls, and creating your Balance Sheet.

Dedicated HR department

Our in-house Human Resources department stays focused on finding and nurturing the best associates to meet goals and improve performance.

SALES AND MARKETING

Our seasoned team of senior sales professionals work with every property to drive all revenue activities.  Through well-organized collaboration between our field-based support professionals and on-property sales leaders, top-line performance is constantly monitored to ensure that each hotel is strategically priced and promoted to compete in their markets and hit revenue goals.

World-class sales prospecting across all segments

Sales Prospecting

Enjoy the benefits of our highly experienced sales leaders that oversee revenue growth across all segments and provide coaching to on-property team members.

Revenue Management

Our team of talented in-house data-driven professionals work with world-class proprietary tools that maximize opportunities to drive RevPAR.

eCommerce

We have a team of experienced in-house digital marketers that manage website content and merchandising, advertising, digital strategy, and field marketing services.

INVESTMENT AND DEVELOPMENT

Owners benefit tremendously from the vast investment backgrounds of our senior leaders, who are highly experienced in acquisition, development, renovations, and brand relations.

JV opportunities and partnerships

We offer hotel investors, and our partners, flexible contractual term agreements.

Renovation and PIP project management

15 years of expertise with renovations that are on time and on budget.

Maximize asset value and return on investment

We are committed to raising your property’s NOI by staying focused on maximizing RevPAR while cutting expenses and making guests happy.

CONTACT US

what’s new

Go to Top